Privacy Policy

Last Updated: September 21, 2026

1. Data Controller

The data controller for this service is:

  • Company Name: AdForge AI Inc.
  • Registered Address: [Registered Address]
  • Privacy Contact: privacy@adforge.ai

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, password (encrypted), and profile information when you register.
  • Payment Information: Transaction amount, payment status. We do not store full card numbers — card data is processed by our payment provider (see Section 5).
  • Ad Account Data: When you connect advertising platforms (Meta Ads, TikTok, Tencent Ads), we access campaign performance data including impressions, clicks, conversions, spend, and revenue.
  • Product Information: Product URLs, descriptions, images, and pricing you provide for ad creative generation.
  • Communication Data: Messages, feedback, and correspondence you send through our platform.

2.2 Information We Automatically Collect

  • Device & Network: IP address, device model, operating system, browser type, timezone.
  • Usage Behavior: Page visits, feature usage, operation logs, session duration.
  • Log Data: Request timestamps, error logs, performance data.

3. How We Use Your Information

Purpose Legal Basis
Provide and maintain service Contract performance
Billing and payment processing Contract performance
Customer support Contract performance / Legitimate interest
Service notifications (billing, security, policy) Legitimate interest
Security and fraud prevention Legitimate interest
Product optimization and analytics Legitimate interest
Legal compliance Legal obligation

4. Cookies and Tracking

Type Purpose Can Disable
Strictly Necessary Maintain login, core functionality No
Functional Language preferences, personalized settings Yes
Analytics Anonymous usage statistics, product improvement Yes

You can control cookies through your browser settings. Disabling cookies may affect platform functionality.

5. Information Sharing and Disclosure

We do not sell your personal information, including as defined under applicable laws such as CCPA. We only share information in the following circumstances:

  • Service Providers: Cloud computing, payment processing, customer support, and analytics vendors, bound by confidentiality agreements. Payment card data is processed exclusively by our PCI-DSS compliant payment processor, Waffo Pancake, and is not stored on our servers.
  • Advertising Platforms: To manage your ad campaigns, we share necessary data with connected platforms (Meta, TikTok, Tencent).
  • Legal Requirements: As required by law, court order, or government authority.
  • Business Transfers: In connection with a merger, acquisition, or asset sale, user information may be transferred with advance notice.
  • With Your Consent: For any other purpose, only with your explicit prior consent.

6. Data Security

  • Transmission Encryption: TLS/HTTPS
  • Storage Security: Passwords and sensitive data are encrypted or hashed
  • Access Control: Principle of least privilege; employees sign confidentiality agreements
  • Regular Security Audits: Periodic vulnerability scanning

In case of a security incident affecting your rights, we will notify you within 72 hours of discovery, as required by applicable law.

7. Data Retention

Data Type Retention Period Disposal
Account Information During active use; 90 days after deletion Delete or anonymize
Transaction Records As required by law (typically 7 years) Delete or archive
Support Records 2 years Secure deletion
Security Audit Logs 12 months Secure deletion

8. Your Data Rights

To exercise these rights, contact us at privacy@adforge.ai. We will respond within 30 calendar days.

Right Description
Right to Know Understand what data we collect and how we use it
Right to Access Obtain a copy of your personal data
Right to Correction Correct inaccurate or incomplete data
Right to Deletion Request deletion of your data under certain conditions
Right to Restrict Processing Pause data processing under certain conditions
Right to Data Portability Receive your data in a machine-readable format
Right to Object Object to processing based on legitimate interest or marketing
Right to Withdraw Consent Withdraw consent for processing based on consent

If you believe we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority.

9. International Data Transfers

Our servers and partners may be located in various countries, including [list countries such as Singapore, United States]. When transferring data across borders, we ensure appropriate safeguards through:

  • Data Processing Agreements incorporating Standard Contractual Clauses (SCC)
  • Transfers only to recipients with equivalent protection levels

10. Children's Privacy

Our service is intended for users who are at least 18 years old. We do not knowingly collect personal information from individuals under this age. If you believe we have collected information from a minor, please contact us immediately at privacy@adforge.ai.

11. Third-Party Links

Our service may contain links to third-party websites or integrate with third-party services. This policy applies only to information we collect directly. We are not responsible for the data practices of third parties. We recommend reviewing their privacy policies before use.

12. Policy Changes

We may update this Privacy Policy from time to time. For material changes, we will notify you at least 15 days in advance via email or platform notice. Your continued use of our services after changes constitutes acceptance of the updated policy. The "Last Updated" date at the top of this page reflects when the policy was last revised.

13. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us: